JETNET is looking for entry-level, full or part-time iQ Survey Specialists to support our research department. JETNET iQ is an aviation market research, strategy, and forecasting service for the business aviation industry. Our iQ Survey Specialists execute a quarterly global survey to collect the latest industry observations and trends from the unique perspectives of aircraft owners and operators. In-person training is provided upon hire.
Responsibilities
- Conduct aviation based survey questions over the phone and collect, update, and verify information surrounding business aircraft in our internal database
- Maintain complete and accurate documentation of all data collection and data entry
- Communicate openly with team members, supervisors, and national and international business aviation professionals
- Conduct independent web research relating to business aviation
- Follow established protocols and procedures with the highest level of honesty and integrity
Qualifications
- Minimum of 18 years of age with high school diploma or equivalent
- Authorized to work in the United States
- Excellent verbal and written communication skills
- Comfortable communicating with a global audience by phone and email
- Good time-management skills
- Goal oriented
- 1 year of phone-based customer experience considered a plus